Shipping & Delivery

We offer free shipping on all orders for guests who are signed in to their lululemon account! You can create an account here.

We offer express shipping for a flat fee of $15.00 (Incl. GST) for guests who are not signed in to a lululemon account.

Our estimated processing times at our Melbourne, Australia warehouse are 1-3 business days. Once processed, shipping typically takes 4-6 business days in most areas, but may take up to 10 business days. Please be mindful that the time it takes for you to receive your order may vary depending on where you live, and during peak sale periods/VIC Public holidays.

We want to make sure your order gets to you safe and sound, so we require a signature on all of our deliveries. If you are not home to receive your package, our courier will leave a card and take it to your local post office where it can be collected at your earliest convenience.

Please note: If your order exceeds NZD1000 you may incur duties, taxes, or customs charges which you will be responsible for.

Once you have placed your order online, please allow 1-3 business days for us to process your order and send it from our distribution centre before you can begin to track your order. You will then receive an order confirmation email, with a link to track your order. You can also track your order here.

I entered my address incorrectly, what can I do?

If you have incorrectly entered your address details, the best thing to do is wait for your shipping email to arrive in your inbox. This contains information of your tracking number, which you can use to contact the shipping courier directly. We have recently changed our shipping carrier to NZ Post. If you would like to authorise your parcel to be left unattended, please arrange this through the NZ Post website.

How is my Yoga Mat shipped?

To protect your Mat, our Yoga Mats are shipped in individual boxes. If you have ordered a Yoga Mat along with other items, your Yoga Mat will be shipped separately to these other items.

No, we do not ship to PO Boxes in New Zealand.

Do you deliver to an APO/FPO/DPO address?

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days.

Not at the moment, but we’re working on it!

Stay tuned.

We cannot ship an order internationally from our New Zealand website. Orders placed on lululemon.co.nz can only be shipped within New Zealand. 

Please be aware that orders placed via third party freight or shipping forwarders to countries outside of New Zealand are done so at your own risk, and safe delivery cannot be guaranteed.