Shipping & Delivery

We offer free shipping on all orders!


In most areas shipping will take 3-4 business days which includes processing time at our warehouse in Melbourne. In some remote areas delivery can take up to 10 business days. We want to make sure your order gets to you safe and sound, so we require a signature on all of our deliveries. If you are not home to receive your package, our courier will leave a card and take it to your local post office where it can be collected at your earliest convenience.


Please note: If your order exceeds NZD$1000 you may incur duties, taxes, or customs charges which you will be responsible for


Please note: You may experience longer delivery times due to increased order volume at our Distribution Centre in Melbourne and level 4 restrictions in New Zealand. We are currently shipping orders within 4 days. New Zealand customs are prioritizing essential items.


Once you have placed your order online, please allow 1-2 business days for us to process your order and send it from our distribution centre before you can begin to track your order. You will then receive an order confirmation email, with a link to track your order. You can also track your order here.


I entered my address incorrectly, what can I do?

If you have incorrectly entered your address details, the best thing to do is wait for your shipping email to arrive in your inbox. This contains information of your tracking number, which you can use to contact the shipping courier directly. All New Zealand orders are shipped using DHL, you can contact them directly on: 0800 744 723


How is my Yoga Mat shipped?

To protect your Mat, our Yoga Mats are shipped in individual boxes. If you have ordered a Yoga Mat along with other items, your Yoga Mat will be shipped separately to these other items.


No, we do not ship to PO Boxes in New Zealand.


Do you deliver to an APO/FPO/DPO address?

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days.


Not at the moment, but we’re working on it!

Stay tuned.


We cannot ship an order internationally from our New Zealand website. Orders placed on lululemon.co.nz can only be shipped within New Zealand. 


Please be aware that orders placed via third party freight or shipping forwarders to countries outside of New Zealand are done so at your own risk, and safe delivery cannot be guaranteed.